Privacy Policy

Last updated: September 14, 2026

This Privacy Policy describes how Bliqo OÜ, registry code 17327969, Lõõtsa tn 5, 11415 Tallinn, Estonia, VAT number EE102903568 ("Billr", "we", "us", or "our"), the operator of Billr, collects, uses, and shares information when you use the Billr website, mobile apps, and related services (the "Service"). By using the Service you agree to the collection and use of information in accordance with this policy.

1. Information we collect

We collect the following categories of information:

Account information: name, email address, password hash, business name, and phone number when you create an account.
Business data: invoices, clients, projects, time entries, and related content you create inside the app.
Payment information: when you enable online payments we use Stripe and PayPal; we do not store full card numbers on our servers.
Usage data: device type, operating system, app version, IP address, and in-app actions used to diagnose crashes and improve the product.

2. How we use information

We use the information we collect to provide, maintain, and improve the Service, to process payments, to send transactional emails (invoice receipts, password resets, service notices), and to respond to support requests. We do not sell your personal information.

3. Sharing and disclosure

We share information only with:

Service providers that help us run the Service (hosting, email delivery, payment processing, error monitoring);
Authorities when required by law or to protect the rights, safety, or property of Billr, our users, or the public;
A successor entity in the event of a merger, acquisition, or asset sale.

4. Data retention

We keep your account data for as long as your account exists. When you delete your account, your account and business data are deleted from our database right away. Our database backups are kept for 7 days and then overwritten. We only keep data longer where the law requires it.

5. Your rights

Depending on your jurisdiction you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. You can exercise most of these rights from inside the app or by emailing privacy@billr.cloud. You also have the right to lodge a complaint with a data protection authority: in Estonia the Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee), or the authority in the EU country where you live.

6. Security

We use industry-standard encryption in transit (TLS) and at rest, and we follow reasonable administrative and technical safeguards. No system is perfectly secure, so we cannot guarantee absolute security.

7. International transfers

Billr is operated by Bliqo OÜ from Estonia, in the European Union. Your account and business data are stored in the EU (Frankfurt, Germany), our emails are sent through a provider in the EU, and error reports are processed in the EU. Some services we rely on may process data outside the EU: Apple and Google for sign-in, app-store purchases and notifications, Microsoft for sign-in, RevenueCat for subscriptions, Stripe and PayPal for payments, and Aidbase for the help center. If you access the Service from outside the EU, your account and business data are transferred to and stored in the EU.

8. Children

The Service is not directed at children under 16, and we do not knowingly collect personal information from children.

9. Changes to this policy

We may update this policy from time to time. We will post the updated version on this page and update the "Last updated" date. Material changes will be announced by email or in-app notice.

10. Contact

Questions about this policy? Email privacy@billr.cloud.