Delete your Billr account

Last updated: September 14, 2026

You can delete your Billr account yourself at any time, in the app or on the web. Deletion is permanent and takes effect straight away. Apple and Google require this page to be publicly linked. You are in the right place.

How to delete your account yourself

1. Open the Billr app, or sign in at app.billr.cloud in any browser.
2. Go to Settings and tap View Profile at the top.
3. Tap Delete Account and confirm twice.

Your account and data are deleted at once. You do not need the app installed: the web version at app.billr.cloud works the same way.

Before you delete

• Deleting your account does not cancel a subscription you bought in the App Store or Google Play. Cancel it in your App Store or Google Play subscription settings.
• If you own a team, the team and everything in it are deleted for all of its members.
• If you are a member of someone else's team, what you added to that team stays with the team, without your name.

What gets deleted

• Your profile (name, email address, phone number and photo);
• your team's invoices, quotes, clients, projects, tasks, items and time entries;
• your settings, logo and quote signatures;
• your Stripe and PayPal connection in Billr;
• your devices and login sessions.

What we keep

Nothing from your account. Our database backups are kept for 7 days and then overwritten. Stripe, PayPal, Apple and Google keep their own records of payments and purchases under their own terms.

If you cannot sign in

Email privacy@billr.cloud from the address on your Billr account and ask us to delete it. We may ask you to confirm that the account is yours. We complete the request within 30 days, usually much sooner.

Questions

Questions about deletion or exporting your data? Email privacy@billr.cloud.